Shipping

SHIPPING WITHIN AUSTRALIA

Melano Jewellery Australia and New Zealand ships from Northern Beaches NSW Australia. Orders for in stock items are processed and generally shipped within 24hrs upon receiving payment unless advised otherwise via email. 

We are partnered with Australia Post. Shipping charges within Australia include GST
$7.95 includes tracking flat rate, or $15 express post

We offer free shipping within Australia for orders over $99.

If you need an order for a certain date and are unsure whether it will arrive in time, please email us at info@melanojewellery.com.au or contact our team on (02) 84111498 and we will do our best to fulfil your order asap.

Melano will not be held accountable if the parcel is shown as delivered by Australia Post tracking website. 

To ensure your order arrives quickly please check your address & contact details as Melano takes no responsibility for incorrect delivery details.

SHIPPING INTERNATIONAL / NEW ZEALAND 

All orders to be sent internationally including New Zealand must be sent via registered post with tracking will incur a $20-$28 International delivery fee.  

To ensure your order arrives quickly please check your address & contact details as Melano takes no responsibility for incorrect delivery details. 

Melano will notify you by email that your parcel has been sent.

We deliver your parcel through Australia Post with a tracking number.   

INTERNATIONAL RETURNS

*** International return shipping is at the expense of the customer.  Please note that the international shipping costs that Melano Jewellery provide do not reflect the cost of return shipping from countries outside of Australia. It is the responsibility of customers to enquire about the cost of return shipping from their country back to Australia as this fee is not covered by Melano Jewellery.  For further information, please contact our customer care team at info@melanojewellery.com.au