Shipping

Shipping Information

Shipping Within Australia

  • Orders ship from Northern Beaches, NSW, Australia.
  • In stock items are processed & shipped within 24 hours after payment (unless notified otherwise).
  • Shipping via Australia Post (includes GST):
  • $8.95 flat rate with tracking.
  • $15 for express post.
  • Free shipping for orders over $99.
  • For urgent orders, email info@melanojewellery.com.au or call (02) 8411 1498.
  • Melano is not responsible if Australia Post tracking shows the parcel as delivered.
  • Ensure your address & contact details are correct—Melano is not liable for incorrect deliveries.

International & New Zealand Shipping

  • Tracked international shipping costs $20-$28 (including New Zealand).
  • Melano is not responsible for incorrect delivery details.
  • You will receive an email notification when your parcel is shipped.
  • Orders are sent via Australia Post with tracking.

International Returns

  • Return shipping costs are the customer’s responsibility.
  • Melano’s international shipping does not cover return costs from outside Australia.
  • Customers must inquire about their country’s return shipping fees.
  • For more details, contact info@melanojewellery.com.au.